Comments on: The importance of client testimonials http://www.davidairey.com/the-importance-of-client-testimonials/ David is a graphic designer passionate about brand identity. Here's his portfolio and a wonderful community of 15,000+ designers reading his blog. Sat, 13 Mar 2010 20:11:56 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: David Airey http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-124998 David Airey Mon, 23 Nov 2009 09:19:10 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-124998 No forms, Zachary. I simply ask what my clients think about working with me, and if there's anything I can do to improve. No forms, Zachary. I simply ask what my clients think about working with me, and if there’s anything I can do to improve.

]]> By: Zachary Z http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-124917 Zachary Z Sat, 21 Nov 2009 02:53:19 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-124917 Hey Dave, Do you have a form that clients write out how it was to work with you? Or do you just ask them and write it down? How does that work? Thanks! Hey Dave,
Do you have a form that clients write out how it was to work with you? Or do you just ask them and write it down? How does that work?

Thanks!

]]> By: David Airey http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-122046 David Airey Thu, 17 Sep 2009 14:17:15 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-122046 Hi Matthew, I ask for a few comments about what it was like to work with me. Asking for a testimonial is a bit presumptuous in my opinion. Glad you like the colour change here. I think it's an improvement, too, but then, I had been looking at the old version for quite a while. Hi David, it depends on the terms of your previous employment. It's standard practice for a contract to state that any work carried out during the period of employment is owned by the employer, so it's likely they're within their rights to refuse permission (unfortunately). Check your contract. Hi Matthew, I ask for a few comments about what it was like to work with me. Asking for a testimonial is a bit presumptuous in my opinion. Glad you like the colour change here. I think it’s an improvement, too, but then, I had been looking at the old version for quite a while.

Hi David, it depends on the terms of your previous employment. It’s standard practice for a contract to state that any work carried out during the period of employment is owned by the employer, so it’s likely they’re within their rights to refuse permission (unfortunately).

Check your contract.

]]> By: David J http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-121929 David J Wed, 16 Sep 2009 15:35:26 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-121929 Hi David, Just a quick question to you / all - I'm busy updating my portfolio and a particular past client has now decided they don't want me to put up article about work I did for them - it has since been superseded by a new design and my case study example made explicit note of this (I'm not wanting to take credit for the new design, only to reference the good work I did for them previously). Where do you stand on this, am I within my rights to put up what I want or do I need their permission? Any comment would be appreciated, Cheers, Dave Hi David,
Just a quick question to you / all – I’m busy updating my portfolio and a particular past client has now decided they don’t want me to put up article about work I did for them – it has since been superseded by a new design and my case study example made explicit note of this (I’m not wanting to take credit for the new design, only to reference the good work I did for them previously).

Where do you stand on this, am I within my rights to put up what I want or do I need their permission?

Any comment would be appreciated,
Cheers,
Dave

]]> By: Matthew Ferreira http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-121300 Matthew Ferreira Sat, 12 Sep 2009 21:40:39 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-121300 Hi David, Do you generally ask clients to write a "testimonial" for you, or ask them for general feedback? I was thinking about creating a feedback form for clients to fill out after a project's completion. I dig the new color updates to the site by the way. Matthew Hi David,

Do you generally ask clients to write a “testimonial” for you, or ask them for general feedback? I was thinking about creating a feedback form for clients to fill out after a project’s completion.

I dig the new color updates to the site by the way.

Matthew

]]> By: David Airey http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-116660 David Airey Thu, 13 Aug 2009 10:16:59 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-116660 I'm glad it's paid off for you, Lauren. Long may it continue, and thanks for sharing your thoughts. I’m glad it’s paid off for you, Lauren. Long may it continue, and thanks for sharing your thoughts.

]]> By: Lauren http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-116411 Lauren Sun, 09 Aug 2009 15:35:37 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-116411 A few years ago I started collecting my clients' testimonials on file and a couple of years ago I decided to include a Testimonial button in the main menu. In my latest revamp I have included testimonials as an image feature on my home page as well to draw attention to it as they are so valuable. Many clients have told me that reading my testimonials was one of the deciding factors in hiring my design services. So I am really glad I went this route a while ago. It has paid off. A few years ago I started collecting my clients’ testimonials on file and a couple of years ago I decided to include a Testimonial button in the main menu. In my latest revamp I have included testimonials as an image feature on my home page as well to draw attention to it as they are so valuable.

Many clients have told me that reading my testimonials was one of the deciding factors in hiring my design services. So I am really glad I went this route a while ago. It has paid off.

]]> By: firebubble http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-104282 firebubble Wed, 22 Oct 2008 14:44:35 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-104282 I have seen your testimonials section before David and I my first impression was that it looked most professional. I have not got any on site testimonials as I have a link else where for my reviews but have been planning an on site testimonials page for sometime. After reading this article I think it's probably time I added the page. Thanks for the post. I have seen your testimonials section before David and I my first impression was that it looked most professional. I have not got any on site testimonials as I have a link else where for my reviews but have been planning an on site testimonials page for sometime. After reading this article I think it’s probably time I added the page. Thanks for the post.

]]> By: Jermayn Parker http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-79099 Jermayn Parker Thu, 28 Feb 2008 02:43:37 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-79099 I am going to have to use testimonials, at the moment I am looking at ways of having our cliental website better portrayed and this would probably be one of the best ways. Thanks <em>Jermayn Parker's last blog post..<a href='http://germworks.net/blog/2008/02/27/does-owning-a-gun-make-you-a-cop/' rel="nofollow">Does owning a gun make you a cop?</a></em> I am going to have to use testimonials, at the moment I am looking at ways of having our cliental website better portrayed and this would probably be one of the best ways.

Thanks

Jermayn Parker’s last blog post..Does owning a gun make you a cop?

]]> By: David Airey http://www.davidairey.com/the-importance-of-client-testimonials/comment-page-1/#comment-78819 David Airey Tue, 26 Feb 2008 21:00:44 +0000 http://www.davidairey.com/the-importance-of-client-testimonials/#comment-78819 Kathy, Sorry to learn of your prior hiring experience where the designer wasn't responsible for the work he claimed. I'm sure it's not doing said designer any favours at all. Julian, Why not add some testimonials to your 'read more' sections in each portfolio piece? You could always add one or two to the homepage as well (something I've thought about, although I'm not sure it'd be the right fit for my homepage. Sean, You certainly can't rely on word of mouth if you're doing a bad job! ;) Brian, Sickener for those people to get caught out like that. You missed that I mentioned one of the examples in my article. Andrew, I'm not sure who was saying that testimonials can't be faked, but you're right that you need to be wary. Doing your research is a great suggestion, I'm sure everyone would agree. Ptah, Great news that you're not questionning my credibility. ;) Regan, The design niche certainly helps, especially as the majority of my work nowadays is displayed online in some shape or form. Perhaps one day I'll add video testimonials into the mix. Kathy,

Sorry to learn of your prior hiring experience where the designer wasn’t responsible for the work he claimed. I’m sure it’s not doing said designer any favours at all.

Julian,

Why not add some testimonials to your ‘read more’ sections in each portfolio piece? You could always add one or two to the homepage as well (something I’ve thought about, although I’m not sure it’d be the right fit for my homepage.

Sean,

You certainly can’t rely on word of mouth if you’re doing a bad job! ;)

Brian,

Sickener for those people to get caught out like that. You missed that I mentioned one of the examples in my article.

Andrew,

I’m not sure who was saying that testimonials can’t be faked, but you’re right that you need to be wary. Doing your research is a great suggestion, I’m sure everyone would agree.

Ptah,

Great news that you’re not questionning my credibility. ;)

Regan,

The design niche certainly helps, especially as the majority of my work nowadays is displayed online in some shape or form. Perhaps one day I’ll add video testimonials into the mix.

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