It’s five years this month since I took up self-employment. Looking back, here’s some advice I would’ve given to my previously employed self.
1. Look at the big picture
Creating a modern business plan will help you think through the hard issues.
2. Tell your friends and family about your self-employment
You never know what contacts they might have. Those close to you will want to help.
3. You will lose potential clients because your pricing is too high
But also because it’s too low. Whether you like it or not, the rates you set will immediately give others a perception about the quality of your design work.
4. Don’t stress about pricing
Design pricing is something independent graphic designers struggle with at some point. The best way to learn is through experience, and remember, you can always negotiate your price down from your initial quote, but never up, so if in doubt aim high.
5. You will make mistakes
We all do. Learn from them, and move on.
6. When wrong, admit it quickly and emphatically
Along similar lines, if you receive a complaint, allow the other person to do most of the talking. People want to be acknowledged, and the more you learn about a grievance, the more you can do to ensure it doesn’t happen again.
7. Compose your pitch
Your pitch is a very brief description about how you will help your design clients, and is useful when describing your job to new acquaintances (without the risk of boring them into submission). The length should be somewhere between an elevator pitch and a dumbwaiter pitch.
8. Never stop learning
Realise that in order to reach (and stay at) the top, you must never stop learning, whether it’s through recognised design courses, mentors, books, or other options. You’ll find a number of recommended reads here in my Amazon-powered design bookstore.
9. Publish a blog
The readers you attract will prove to be an invaluable source of knowledge and help. My two blogs (this and that) are powered by the free-to-use WordPress. Here are some blog mistakes worth avoiding, and the WordPress plugins I use. An alternative to WordPress is MovableType. This website has been hosted by ICDSoft since 2005.
10. Consider a partnership
You and your clients can benefit when you work alongside those with differing skills — a web specialist or brand strategist, for instance. Just because you’re “going it alone” doesn’t mean you need to be the only person involved. When approaching a potential partner — be it for your entire business or for a one-off project — talk in terms of the other person’s interests. Would you say yes?
11. Encourage clients to talk about themselves
A key element in all design projects lies in the information-gathering stage. Everything you learn can be used for the advantage of the project.
12. “A man without a smiling face must not open a shop.”
A wise Chinese man once said that.
13. You will work with clients you don’t like
14. Designing for committees isn’t a bad thing
You can still create amazing design if you know how to keep the process running smoothly. Chapter 8 of Logo Design Love gives advice on dealing with committees.
15. Put the wheels in motion
It’s time. People will tell you it’s not, but it is. The only thing stopping you?