Comments on: Save your time with a FAQ page

By: Mike Dodgson

Mike Dodgson — Thu, 26 Aug 2010 13:11:09 +0000

I have always opted not to use an F.A.Q page on my own site mainly because I get tempted to put any old question on there and it ends up getting too confusing and people end up calling with the same questions anyway. Kinda defies the point of having one in the first place!

I see now though how it’s important to put the right stuff on there and keep it straight to the point, so may be worth me re-visiting!

By: Ash

Ash — Mon, 10 Aug 2009 06:29:00 +0000

It DOES make perfect sense to add an FAQ, especially for something as subjective as design. Clients are bound to have tons of questions.

By: Maggie

Maggie — Mon, 09 Mar 2009 02:27:13 +0000

I think a FAQ page can also increase your website’s visitors. More people are searching by questions eg ‘how to build a cubby house’ etc If your FAQ has questions and answers related to your product/service, then you will get more visitors who will be interested in your website.

By: Sid @ Monsters and Myths

Sid @ Monsters and Myths — Fri, 21 Nov 2008 22:01:01 +0000

I will be adding a faq page to my sites as well which i had never thought of doing. Thanks a lot for the tip and great read.

By: David Airey

David Airey — Fri, 21 Nov 2008 14:38:28 +0000

Hello Bojan,

Thanks for the compliment, buddy. I also used to spend lots of time answering the same questions. Now it’s not as necessary.

By: Bojan Stefanovic

Bojan Stefanovic — Thu, 20 Nov 2008 02:29:51 +0000

I can tell you from my experience that appropriate FAQ is next best thing besides project questionnaire! And you did a damn good job on yours too! Now i have to find some time to update mine :) There were times when i was spending better half of my working hours replying to same questions from potential clients – how i don’t miss that :) Good FAQ is a god sent – it helps me concentrate more on creative side of this beautiful profession.

By: David Airey

David Airey — Mon, 17 Nov 2008 20:29:08 +0000

Mari, Daniela, Zobel,

Happy to offer something of help. Thanks for visiting.

By: Zobel

Zobel — Fri, 14 Nov 2008 18:34:17 +0000

..i respect your opinion..and not only….especially after i looked on your feedburner….impressive..

By: daniela

daniela — Thu, 13 Nov 2008 18:54:44 +0000

Thanks!
Very very interesting your website! Fantastic!
Ideas, news, design, all I need!
This article is very important!

By: mari

mari — Wed, 12 Nov 2008 17:34:55 +0000

I think this is a great idea. I’ve been putting together a list of ideas for “How I Work” for potential clients to read before asking me a lot of questions. They will still ask questions anyway, I’m sure, but I think an FAQ page would be even better. Always learn something new from you – cheers, mari