Here are a few things I do to streamline the back and forth when potential design clients first get in touch.
Frequently asked questions
My FAQ page is the first place I want potential clients to visit. The answers give a general overview of what to expect when working with me.
The next step is to send my questionnaire. The answers help to form the basis of a design brief, and also give a picture of what specific design elements are needed. You can see what questions I ask in my second book. After that I’ll generally followup with a few more questions before preparing a quote.
Terms and conditions
When a quote is sent, it’s accompanied by a link to my terms and conditions. This page helps potential clients understand how the working relationship will pan-out, should they decide to hire me.
How I handle things isn’t perfect, but it’ll hopefully be of some use to you.
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