It’s important to have some kind of filter system in place for the stream of work enquiries I receive. Why? Because not every potential client is one I’m well suited to, and where that’s the case, both parties obviously want to minimise the time spent finding out.
Here are a few pieces of info I use to streamline the client approach.
Frequently asked questions
My FAQ page is the first place I want potential clients to visit. The answers give a general overview of what to expect when working with me.
The next step is to send my questionnaire. The answers help form the basis of a brief, and also give a picture of what deliverables are needed. I’ll followup with a few more questions tailored to the company I’m dealing with. Then I prepare a quote.
Terms and conditions
When a quote is sent, I’ll accompany it with a link to my terms and conditions. This page helps potential clients understand how the working relationship will pan-out, should they decide to hire me.
How I handle things isn’t perfect, but it’ll hopefully be of some use to you.
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