Comments on: 5 easy steps to building trust online

By: David Airey

David Airey — Sun, 28 Sep 2008 11:15:22 +0000

Bob, Velion,

Thanks for the kind comments, and sorry it took so long to acknowledge you both.

By: Velion

Velion — Sun, 13 Jul 2008 18:03:41 +0000

” It’s my opinion that I wouldn’t have picked up as many new readers if their first visit to my site showed a raft of AdSense advertising. ”

I agree with that entirely. It took me a long time to decide to start using Advertising, and on my personal blog I keep it very subtle.
Very helpful tips, David.

By: Bob

Bob — Sat, 12 Jul 2008 11:00:17 +0000

Thanks for such an interesting article!
I’ve found all your article really very interesting and easy to read. The advice easy to put into practice. I’ve been going over your tips and updating my blog as I go.

By: David Airey

David Airey — Sat, 17 May 2008 12:08:55 +0000

Milorad,

Thanks for letting me know how you found this article, and good point about the photos. The last thing you want to do is have potential customers hiding under bed-sheets at the sight of you (though I’m sure you’re exaggerating). ;)

By: Milorad

Milorad — Sat, 17 May 2008 06:44:22 +0000

I found this via your contact page. Internal linking is an absolute must, and congratulations for making good use of it.

I have a small point about the picture thing. I think pictures of authors are great for the most part, but it’s also important to use one that really makes you seem open and welcoming.

Those of us who work online sometimes forget that people make dozens of judgements about us immediately upon seeing how we look, so while a picture is great, make sure it’s not doing more harm than good.

If like me, you have a face that scares small children, think twice about the picture :)

By: David Airey

David Airey — Fri, 16 May 2008 12:49:41 +0000

Arun,

Being honest when a mistake is made can be ‘make or break’. If you know you’ve done something wrong, my advice is to act fast and do all you can to rectify the situation. Don’t let it dwell.

Nugroho,

Showing your picture isn’t for everyone, but if your site is for business purposes, it can certainly help.

Daniel,

Glad you liked the post, thanks. I’m also confident that you’ll soon have more client testimonials to display. :)

By: Daniel Schutzsmith

Daniel Schutzsmith — Fri, 16 May 2008 06:30:57 +0000

Great post here David! I think I am on the right track for the steps you’ve laid out here. My only disadvantage right now is I don’t have many client testimonials because I’ve only done a handfull of projects on my own so far, but I am confident that will change fairly soon. Thanks for sharing your thoughts on this!

By: Nugroho Pratama

Nugroho Pratama — Fri, 02 May 2008 09:14:08 +0000

did this, done that. just about displaying my own picture on my blog; well, at some point it make me embarassed; but i’ll fight the feeling…!!

By: arun

arun — Tue, 15 Apr 2008 12:05:45 +0000

It is like more you will tell to people more they will trust on you and as Lorissa mentioned - building trust in a community is admitting when you mess up. Be honest when you do something wrong, apologise for it and let folks know how you have learned from it . Great tip.

arun’s last blog post..12 link building secrets by 12 experts - but some are very complex

By: David Airey

David Airey — Fri, 07 Mar 2008 11:44:11 +0000

Hello Matt,

Great to know your blog has opened new business avenues for you. I’ve found exactly the same thing.